Jewell Nursing Solutions Learning Center

I purchased this item to help my mother's recovery from a sacral wound that arose after her alternating air mattress malfunctioned and over inflated. It's crazy how quick bedsores can develop. Luckily, I came across this wedge after pillows didn't seem to be working and just making mom uncomfortable. The wedge arrived along with a very helpful guide on care and prevention of bedsores. There was also a phone number to call for additional questions. My brother called and left a message and received a return call the same day from Gwen Jewell herself. She was very friendly and offered her knowledge and advice. My brother communicated with her another time via text. It was reassuring to us that we were doing everything necessary to help mom's recovery. While the price of the wedge may seem like a lot I feel that the support and advice from Gwen made it well worth it.

After seeing that nothing worked for my dad's bedsore turned into a serious ulcer, I discovered this product. I thought other triangular wedges would do the job, but with his serious ulcer, it's obvious the regular wedges are not working. Recently I purchased 2 of the Non-Skid bottom versions of the Bedsore Rescue. What sets it apart is that with the non-skid bottom it will be harder for the wedges to get out of position. The lesser tilt degree should be more comfortable for my dad. This is also the only product that I find if needed can be left one on each side, thus won't require repositioning the patient as often. The other hidden Gem is the well-thought-out color booklet that came with the product. There are so many tips inside on how to prevent and stop bedsores, information that I wished I had known earlier. In the booklet, it mentioned why some absorbing pads and diapers should not be used and if needed you can call their support number with any questions. Since my dad was on diapers and we used the plastic-backed absorbing pads I called the phone number to find out a little more about why these products should not be used. To my surprise, the founder Gwen Jewell pick up the phone. I found out that she is a certified wound care specialist and definitely had lots of experience and extensive knowledge on the subject. She was very patient and caring, spent a good 30 minutes on the phone with me, even on a Saturday, and provided so much valuable information. You often hear stories of founders that really care about their products and customers. Today I can’t believe that I have personally experienced it for myself. Gwen on behalf of my dad Joe, and my family, I thank you once again for your wonderful product and the passion you put behind helping those with this serious issue. What you are doing with this product reminds me of a famous quote from Einstein, “The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing”. Thank you for sharing your knowledge on the subject of bedsores and thank you for doing something in helping those in need.